Terms of Service
Last updated: 26 July 2026
These terms apply to this website and to the services VMA Management LLC provides. Using this site means you accept them. If we sign a separate written agreement with you, that agreement controls wherever it differs from this page.
Who we are
VMA Management LLC, a Florida limited liability company. In these terms, "we" and "us" mean VMA Management LLC, and "you" means the business that engages us.
What we provide
We build and operate a website for your business and a system that responds to inbound calls, texts, and form submissions on your behalf. The exact scope for your business is confirmed in writing before work begins.
Billing and cancellation
- Service is billed as one flat monthly fee. There is no setup fee.
- The engagement is month to month. There is no minimum term and no long-term contract.
- You may cancel at any time. Cancellation takes effect at the end of the billing month in which you tell us. We do not pro-rate partial months.
- Fees are quoted to you directly and confirmed in writing before any charge is made.
Delivery guarantee
We will have your system built and live within 30 days of receiving the materials we need from you. If we do not, you may request a full refund of what you have paid us and we will issue it. This guarantee covers delivery. It does not cover results.
What we do not guarantee
- We do not guarantee leads, calls, revenue, rankings, or any business outcome.
- We are not an advertising agency and this service does not include ad management or ad spend.
- We are not a call answering service and we do not answer your phone with a person.
- We are not responsible for outages, changes, or fee increases at third-party platforms, carriers, or search engines.
What you are responsible for
- Giving us accurate information about your business, licensing, and service area.
- Providing your logo, service list, and any photos or content you want used, and having the right to use them.
- Holding any license, permit, or insurance your trade requires.
- Complying with the law when you communicate with your own customers, including the rules that apply to calls and text messages.
Ownership
Your domain, business name, logo, photos, copy, and customer list remain yours. Content we create specifically for your website is yours once it is paid for.
The system behind the site is a different thing from the site itself, and the difference matters if you ever leave. The website is yours. The automated services — missed-call text-back, instant lead follow-up, and automatic review requests — run on our platform and are part of your monthly service, not a product you buy outright. The platform, tools, and templates we use to build and operate that system remain ours, and nothing here transfers them to you.
If you cancel, the website stays live and yours. The automation stops unless you take it over yourself. We will help you move the site and your domain, and we will tell you which services stop on your last paid day.
Text messaging terms & disclaimers
Where we send messages on your behalf or communicate with you via SMS, you authorize us to do so and confirm you have provided the required consent. Handling of phone numbers and consent is described in our Privacy Policy. We do not sell or share phone numbers or SMS consent with third parties for marketing purposes.
SMS Program Rules
- Program Description: VMA Management LLC provides text messaging services to communicate with prospective and existing clients regarding service inquiries, account notices, project updates, and promotional offers.
- Opt-Out Instructions: You may opt out of receiving SMS communications at any time by replying STOP to any text message. Reply HELP for assistance or contact growth@vmamgmt.com.
- Message & Data Rates: Standard message and data rates may apply from your wireless provider. Message frequency varies depending on your interactions with us.
- Carrier Liability: Mobile carriers and VMA Management LLC are not liable for delayed or undelivered messages.
- Age Requirement: You must be at least 18 years of age or older to opt in and participate in our text messaging services.
Acceptable use
You may not use our services to send unlawful, deceptive, harassing, or unsolicited messages, or for any business we reasonably judge to be unlawful. We may suspend or end service if you do.
Ending the engagement
Either of us may end the engagement at the end of any billing month. We may end it immediately if these terms are breached. On termination we will give you a reasonable opportunity to take a copy of your content and to move your domain. As set out under Ownership above, your website stays live and yours, and the automated services stop on your last paid day unless you arrange to take them over yourself.
Limitation of liability
To the fullest extent the law allows, our total liability for any claim connected to these terms or our services is limited to the amount you paid us in the three months before the claim. We are not liable for lost profits, lost business, or indirect or consequential damages.
Governing law
These terms are governed by the laws of the State of Florida. Any dispute will be brought in the state or federal courts located in Miami-Dade County, Florida.
Changes
We may update these terms. If we do, we will change the date at the top of this page. Material changes affecting current clients will be sent to you directly.
Contact
VMA Management LLC
(786) 926-8584
growth@vmamgmt.com